Business intelligence
- Sales & business performance
- Growth opportunities
- Your business information
- Hospitality expertise & benchmarks
Meet Loop
Your hospitality agent
Working across your apps, around the clock. Loop spots opportunities and helps your team take action.
Ask yourself:
How many apps do you use to run your business?
Connected apps
One agent. All your apps. One workspace.
LoopdUp gets them working together—finding opportunities, coordinating actions and getting more from every tool you already use.
LoopdUp LoopdUp *Integration roadmap. Early-access availability varies by venue.
What LoopdUp can do
Business intelligence that gets the work done.
Find opportunities, engage guests, support staff and strengthen marketing and reputation.
Guest experience & loyalty
- FAQs & guest messaging
- Bookings, orders & requests
- Guest profiles & loyalty
- Vouchers & guest feedback
Staff operations
- Staff planning & tasks
- Handovers & follow-up
- Time tracking
- Inventory support
Marketing & reputation
- Offers & campaigns
- Social content & events
- Bring guests back
- Reviews & reputation
*In development. Features and integrations are confirmed for each early-access venue.
LoopdUp
Let’s organize a rooftop event for the fireworks. Close on Day 1, adjust the next three days, and create a limited Tết menu.
Preparing your plan
Rooftop eventBrief ready
Holiday hoursDraft ready
Tết menuDraft ready
Example workflow · In development
Ready for action
Plan a Tết event, prepare the content and coordinate tasks across your apps. Your team reviews and approves the key steps.
Proactive intelligence
It does not wait for the next question.
Loop regularly reviews your sales, repeat visits, guest spending and feedback to spot opportunities for improvement.
Sales & quiet periods
See when sales slow down and how demand changes across days and sales channels.
Repeat visits & loyalty
See who comes back, how vouchers are used and where guests stop returning.
Average spend & menu
See which items and extras guests buy, and where a relevant offer could increase their spend.
Reviews & reputation
Spot recurring complaints, changes in ratings and feedback that needs a response.
The improvement loop
From opportunity to results.
Loop helps you choose what to improve, plan the work with your team and check the results.
- 1
Scan
Review your business data and identify what is missing.
- 2
Opportunity
Choose an improvement worth working on.
- 3
Action
Agree on the tasks, who will do them and the result you want.
- 4
Measure
Check whether the work improved the numbers.
- 5
Improve
Use what you learned to decide what to do next.
Scan → Opportunity → Action → Measure → Improve
Your team’s workspace
Keep track of the work.
Your team can see what Loop is working on, review drafts and follow the results in one workspace.
Business updates
Know what changed.
See changes in sales, repeat visits and guest feedback.
Work in progress
Keep the team up to date.
Keep tasks, deadlines and approvals visible to your team.
Needs attention
See where help is needed.
See where work is stuck, a task failed or someone needs to make a decision.
Security & trust
You stay in control.
Loop works with the apps and data connected to your business. Permissions and approvals keep your team in control.
Protected connections
Your app passwords and access keys are kept out of conversations with Loop.
Private business data
Your business data stays separate from other businesses.
Actions you approve
Loop can only take actions it is permitted to perform. You approve actions such as publishing a campaign or a review reply.
See what Loop has done
Review completed tasks, approvals and changes made in your connected apps.
Hospitality use cases
Built for everyday hospitality work.
Practical support for guest service, staff planning and daily operations in hotels, restaurants, spas and clinics.
Hospitality workflow
Hotels & resorts
Help staff handle guest requests, plan shifts and follow up on feedback.
Explore hotelsHospitality workflow
Restaurants & cafés
Find quieter hours and see which extras guests buy. Help the team plan shifts and keep track of stock.
Explore restaurantsHospitality workflow
Spas & clinics
Help your team handle booking requests, plan availability and follow up with clients.
Explore spas