Guest requests
Capture the room and request, pass it to staff and keep its status clear between shifts.
Industries
LoopdUp brings your apps, business data and AI agents into one workspace, making everyday hospitality work easier. Agents can read information and carry out tasks through connected apps, while your team reviews, adjusts and approves where needed. Guests connect through NFC touchpoints for questions, service requests and feedback.
Hotels & resorts
Arrival questions
Answer check-in, parking and breakfast questions, with staff handling enquiries that need more attention.
Staff cover
Use availability and required skills to prepare a replacement plan for staff to review when someone calls in sick.
Stock counts
Staff record counts and deliveries in one shared view, keeping minibar and amenity stock clear across shifts.
Feedback and reviews
Keep service complaints visible for follow-up and prepare review replies for staff to approve.
Extras and return stays
Help guests find breakfast, spa and transport options, or offer a voucher for a future stay.
Restaurants & cafés
Shift planning
Review and adjust a draft roster based on availability, leave and required roles, then publish it for the team.
Ingredients and deliveries
Keep kitchen and bar counts and deliveries together, so the team can check stock without chasing separate records.
Booking enquiries
Collect the date, party size and special requests, then pass the booking to staff for confirmation.
Repeat visits
Give regulars a reason to return with loyalty points and vouchers they can use next time.
Extras and quiet hours
Review sales patterns to choose a relevant dessert, drink pairing or offer for quieter hours.
Complaints and reviews
Capture complaints for staff follow-up and prepare review replies for approval, without losing the details.
Spas & clinics
Booking enquiries
Collect the requested service, preferred time and relevant preferences before staff confirm the appointment.
Team availability
Review a draft schedule using availability, leave and required skills, then adjust it before sharing with the team.
Supplies and retail stock
Record supply and retail counts alongside deliveries, so staff can check what is available in one place.
Return visits
Handle rebooking requests and prepare a return offer when clients leave without their next appointment.
Feedback and reviews
Collect client feedback for staff follow-up and prepare review replies for the team to approve.
Everyday questions
Answer opening hours, location and service questions, passing individual enquiries to the appropriate staff member.